Summary
Lead and oversee cross-functional operations teams to consistently achieve customer expectations for cost, quality, and on-time delivery. Own and drive performance across Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs through strong leadership, data-driven decision-making, and continuous improvement initiatives.
Essential Duties and Responsibilities
- Own and drive performance against Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs; develop action plans to address gaps and sustain improvements
• Participate in internal ISO audits and ensure compliance with quality standards
• Lead and facilitate team meetings; document action items and communicate customer concerns and business priorities effectively
• Identify resource gaps across the department; develop and implement strategic solutions
• Drive continuous improvement initiatives using CI tools and methodologies; ensure timely closure of Corrective Action Requests (CARs) aligned with quality objectives
• Support production planning and execution based on material plan and capacity/demand analysis
• Monitor production performance across the floor to ensure adherence to build and shipment schedules; experience deploying tools such as Hr/Hr to monitor and hold accountable the performance of manufacturing cells.
• Enforce established policies, processes, and procedures; mentor junior leaders through best practices and leadership by example
• Manage, track, and analyze production capacity versus demand to optimize efficiency
• Lead recruitment and hiring efforts to support production and operational needs
• Collaborate cross-functionally with all departments
• Identify, evaluate, and implement best-in-class operational practices across the production floor
• Lead technical reviews to improve program delivery, cost efficiency, and overall performance
• Champion continuous improvement culture through leadership, coaching, and implementation of best practices
• Conduct long-term process assessments and develop solutions to improve reliability and output consistency
• Develop and implement processes to improve inventory accuracy
• Serve as backup for Operations Manager as needed
Qualifications
- Bachelor’s degree or equivalent experience required
• Demonstrated supervisory and leadership experience
• Strong background in mixed model/medium-volume manufacturing environments
• Excellent written and verbal communication skills
• Proven ability to lead, prioritize, and multitask in a fast-paced, dynamic environment
• Hands-on leadership style with a strong team-oriented approach
• Strong organizational and problem-solving skills
• Proven success managing complex, cross-functional projects
• Working in an ISO controlled facility preferred
• Advanced proficiency in Excel
• Lean/CI certificate or Six Sigma Green Belt certification preferred
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- The annual salary for this role is expected to be between $110,000 and $130,000 depending on a combination of factors, including the candidate’s experience, education, and industry knowledge.