New Product Introduction

Our New Product Introduction (NPI) services provide the specialized support each of our customers requires through a wide variety of services highlighted by our advanced design support using our sophisticated DFM and DFT tools. The initial phase of our NPI services is to examine the product documentation to ensure any potential obstacles are discovered and resolved prior to production in order to minimize the need for additional design changes. Our materials and engineering teams then work closely with our customers and suppliers to ensure aggressive prototype launch timelines are met. Capital equipment in place at Mack, such as flying probe, AOI, and X-ray inspection, helps to reduce up front tooling costs for small production builds and keeps prototype costs low.

Mack’s internal quality controls are structured to ensure prototypes reach customers free of defects – eliminating costly debug time at the customer site and thus maximizing time engineering groups can prove out the design and functionality of the product.

After the build is complete, Mack engineers develop a comprehensive post-build report that identifies any opportunities to improve the design, reliability, and manufacturability of the product with an emphasis on reducing production costs for future builds.

Please contact us if you have an urgent prototype requirement.