Archived Press Release
Mack Technologies Wins Top Honors at Circuits Assembly 2013 Annual Service Excellence Awards
Recognized for 8th straight year by Circuits Assembly – demonstrating consistent leadership in customer satisfaction and service
SAN DIEGO, CA, February 20, 2013: Mack Technologies Inc., a leading provider of electronic manufacturing services, was awarded the highest overall award in the 2013 Circuits Assembly Service Excellence Award (SEA) at the annual IPC APEX show held in San Diego yesterday. This is the eighth consecutive year that Mack has been recognized by Circuits Assembly as a leader in customer satisfaction and service for Electronic Manufacturing Services (EMS) providers – five of which Mack Technologies has been awarded the highest overall award.
Circuits Assembly solicits direct feedback from contest entrants’ customers as an independent third party and compiles competition results. Service Excellence Awards are awarded to companies that excel in the crucial categories of manufacturing quality, technology, dependability, responsiveness, and value for price. Mack Technologies participates in the EMS category defined as having annual revenues greater than $100 million. Mack Technologies won the overall highest award in this revenue category five times in the last six years - winning the overall top award prohibits companies from winning individual category awards in the SEA contest.
“Excellence in customer service and support is the foundation of our business as well as our customers” said John Kovach, President of Mack Technologies. “Mack Technologies works every day to enhance processes and operations so that our customers can continue to benefit from the highest levels of quality, responsiveness, and overall value. It is gratifying to know that our customers see the results of this ongoing commitment. Being honored by these awards every year that we have participated is a testament to our dedicated team of employees. I commend the entire Mack Technologies team for the focus and support they provide.”
ABOUT MACK TECHNOLOGIES, INC.
Mack Technologies is a leading provider of complex electronic manufacturing services including printed circuit board assembly, electro-mechanical assembly, and complete system integration. Mack provides life-cycle management and manufacturing solutions for original equipment manufacturers in the defense and aerospace, medical device, industrial control, energy, and communications and networking industries. Headquartered in Westford, Massachusetts the company also operates facilities in Melbourne, Florida and Juárez, México.
For further information, please visit http://www.macktech.com.