Account Manager

Summary
Responsible for all inside sales activities associated with new business development and ongoing customer support and satisfaction.


Essential Duties and Responsibilities
  • Generate revenue growth with customers
  • Responsible for quoting new business for existing customers
  • Coordinate pricing and quote activity with internal resources
  • Work with Plant Manager and internal operations to ensure customer objectives are met
  • Review new and open order reports with customers as demand requires
  • Create customer support and transition plans to enable successful production launches
  • Assist internal team when launching new customer programs
  • Communicate with customers to understand future manufacturing requirements and potential adjustments needed within internal organization to support customer roadmap
  • Maintain constant awareness of competitive landscape
  • Other responsibilities as directed and necessary for the business

Qualifications
  • Must have 1+ years direct inside or outside sales experience
  • Bachelor’s degree
  • Highly motivated with the ability to work independently under minimal supervision
  • Excellent communication, negotiation, and decision-making skills are paramount
  • High level of proficiency in Excel with ability to use advanced formulas 
  • Ability to think strategically
  • Domestic and international travel may be required




or email to WestfordHR@macktech.com